Doors
Terms of Service
Effective 6 August 2026. By creating an account or using Doors, you agree to these terms. If you don’t agree, please don’t use Doors.
1. Who can use Doors
You must be at least 13 years old. If you are under the age of majority where you live, you need a parent or guardian’s permission. One person, one account — don’t share credentials, and don’t create an account for someone else without their say-so. You’re responsible for what happens under your account, so keep your password to yourself.
2. Your content stays yours
You keep ownership of everything you post — your logs, ratings, notes and photos. You grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce and display that content solelyto operate Doors: showing your entries to the people you’ve chosen to share them with, generating your feed, and backing the data up.
That licence exists so the app can function, and nothing more. We will not sell your content, license it to third parties, put it in advertising, or use it to train machine-learning models. The licence ends when you delete the content or your account, except for copies sitting in encrypted backups until they roll off.
3. What you may not post
You are solely responsible for what you upload, and you confirm you have the right to post it. Don’t post:
- Anything unlawful, or that promotes or facilitates illegal activity
- Harassment, threats, hate speech, or content that targets someone because of who they are
- Sexual content involving minors, or any non-consensual sexual content
- Someone else’s copyrighted work, trademarks, or private information without permission
- Photos of other people taken or shared without their consent, where consent would reasonably be expected
- Spam, scams, malware, or bulk automated content
- Impersonation of another person, artist, venue, or of Doors itself
Don’t attack the service either: no scraping, no automated access beyond normal use, no attempts to bypass rate limits or access other users’ data, no probing our infrastructure. If you want to report a security issue, we would genuinely rather you told us — see the Privacy Policy.
4. User-generated content, and the limits of our responsibility
Doors hosts content created by its users. We do not pre-screen it, and we do not endorse it. Opinions, ratings, photos and descriptions posted by users are theirs, not ours, and we make no representation that any of it is accurate, lawful or safe.
To the fullest extent the law allows, we are not liable for content posted by users, for anything you rely on from another user, or for disputes between users. If you have a problem with another user’s content, use the in-app report tool — that is the fastest route to a human.
We may, but are not obliged to, review, remove, or restrict any content at our discretion, including content that breaks these rules or that we judge harmful. We may do so without notice where the content is clearly unlawful or someone is at risk. Removing one piece of content doesn’t commit us to removing another, and choosing not to act on a report is not a statement that the content is acceptable.
Concert, artist and venue information comes from third-party sources including Ticketmaster and Setlist.fm. We don’t control it and can’t promise it’s accurate or current. Check with the venue before you travel.
5. Takedown requests
If content on Doors infringes your copyright, uses your likeness without permission, or exposes your personal information, tell us and we will act.
Send a notice to hunnisettcarter@gmail.com including:
- Your name and contact details, and if you’re acting for someone else, who
- A link to the specific content — the page URL, and enough detail to identify the exact item
- What right is being infringed, and for copyright, identification of the original work
- A statement that you believe in good faith the use is not authorised by the rights holder, an agent, or the law
- A statement that the information in your notice is accurate, and that you are the rights holder or authorised to act for them
- Your physical or electronic signature
What happens next. We aim to acknowledge within 2 business days and to action valid notices within 10. We will remove or restrict the content and notify the user who posted it, telling them why and passing on your notice unless doing so would put someone at risk.
Counter-notice.If your content was removed and you believe that was a mistake, reply to us with an explanation and your contact details. If the dispute is a genuine one between two parties, we may restore the content and step back — we are the host, not the judge.
Repeat infringers. Accounts that repeatedly post infringing content will be terminated. Filing knowingly false notices is itself a misuse of this process and may make you liable for damages.
6. Privacy
Our Privacy Policy explains what we collect and why, and forms part of these terms. Note in particular the section on automated systems and AI: Doors ranks things with ordinary algorithms, does not use your content to train models, and does not send your content to AI providers. If that changes, we will say so before it does.
7. Ending it
You can delete your account at any time from Settings. It takes effect immediately and removes your content.
We may suspend or terminate your account if you break these terms, if your use puts other users or the service at risk, or if we are required to by law. Where it is reasonable to do so, we will tell you why and give you a chance to respond. Sections 2 (the licence, as to backups), 4, 8, 9 and 10 survive termination.
8. No warranties
Doors is free, and provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don’t promise the service will be uninterrupted, error-free, or that data will never be lost. Keep your own copies of anything you can’t bear to lose.
Some jurisdictions don’t allow the exclusion of implied warranties, so parts of this section may not apply to you.
9. Limitation of liability
To the fullest extent permitted by law, Doors and anyone working on it will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost data, lost profits, or lost goodwill, arising from your use of the service.
Our total liability for any claim relating to Doors is limited to the greater of (a) the amount you paid us in the 12 months before the claim — which, since Doors is free, is likely zero — or (b) fifty Canadian dollars (CAD $50).
Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.
10. Disputes — arbitration and class action waiver
10.1 Talk to us first.Most problems are a misunderstanding. Before starting formal proceedings, send a written description of the dispute and what you want to hunnisettcarter@gmail.com. If we haven’t resolved it between us within 60 days, either side may proceed.
10.2 Binding individual arbitration.Any dispute arising out of or relating to these terms or your use of Doors that isn’t resolved informally will be settled by final and binding arbitration before a single arbitrator, rather than in court. The arbitration will be conducted in English, in Toronto, Ontario, and may proceed by written submissions or video where the arbitrator agrees.
10.3 Class action waiver. Claims must be brought individually. You and we each waive the right to bring or participate in a class, collective, consolidated or representative action. The arbitrator may not consolidate claims or preside over any form of representative proceeding.
10.4 Exceptions. Either side may bring an individual claim in small claims court, and either side may seek injunctive relief in court for infringement or misuse of intellectual property.
10.5 How to opt out. You may reject this arbitration agreement by emailing hunnisettcarter@gmail.com within 30 days of first accepting these terms, with your username and a statement that you opt out of arbitration. Opting out costs you nothing and affects nothing else — your account and every other term stays exactly the same.
10.6 If any of this is unenforceablewhere you live, that part does not apply to you and the rest still stands. In particular, consumer protection law in some places — including parts of Canada, and the EU — limits or voids pre-dispute arbitration clauses and class action waivers for consumers. Where that is the case, this section does not restrict rights you have under that law, and disputes proceed in the courts identified in section 11.
11. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict of laws rules. Where section 10 does not apply, the courts of Ontario have jurisdiction — except that if you are a consumer resident elsewhere, you keep the benefit of the mandatory consumer protections and the courts of the place you live.
12. Changes
We may update these terms. If a change is material we will tell you in the app or by email before it takes effect, and the new effective date will appear at the top. Continuing to use Doors after that means you accept the change; if you don’t, delete your account.
13. The rest
These terms and the Privacy Policy are the entire agreement between us about Doors. If part of them is found unenforceable, the rest still applies. Our not enforcing something isn’t a waiver of the right to enforce it later. You can’t transfer your rights under these terms; we may transfer ours as part of a merger or sale, on notice to you.
14. Contact
hunnisettcarter@gmail.com— for takedown notices, arbitration opt-outs, and anything else in this document.