Doors
Terms of Service
Effective 6 August 2026. Version 1.0.
1. Definitions and interpretation
1.1In these Terms: “Doors”, “we”, “us” and “our” mean Carter Hunnisett, an individual established in Toronto, Ontario, Canada; “Service” means the Doors application and website and all functionality made available through them; “you” means the individual who accesses or uses the Service; “User Content” means any material you submit to the Service, including logged attendance, ratings, notes, photographs, profile information, feedback and reports; and “Terms” means this agreement, including the Privacy Policy, which is incorporated by reference.
1.2Headings are for convenience only and do not affect interpretation. References to a statute include that statute as amended or replaced. “Including” and “in particular” are not words of limitation.
2. Eligibility
2.1 You must be at least 13 years of age to use the Service. If you are under the age of majority in your jurisdiction, you may use the Service only with the consent of a parent or legal guardian who agrees to be bound by these Terms.
2.2 By using the Service you represent and warrant that you meet the requirements of clause 2.1, that you are not barred from using the Service under the laws of your jurisdiction, and that all registration information you provide is accurate.
3. Accounts and security
3.1 You may hold one account. You must not share your credentials or permit another person to use your account, and you must not create an account on behalf of another person without their authority.
3.2 You are responsible for maintaining the confidentiality of your credentials and for all activity carried out under your account. You must notify us promptly at team@joindoors.com if you become aware of any unauthorised access.
4. Licence to use the Service
4.1 Licence. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Service for your personal, non-commercial use. All rights not expressly granted are reserved. You acquire no ownership interest in the Service or in any of its software, design or trade marks.
4.2 Changes to the Service. The Service is provided free of charge, and we may modify, suspend or discontinue it, or any feature within it, at any time. Where we intend to discontinue the Service in its entirety, we will give reasonable notice within the Service or by email so that you may export your data before it ceases to be available. We reserve the right to introduce paid features in future.
5. Your Content
5.1 Ownership. You retain all ownership rights in your User Content. These Terms do not transfer any ownership to us.
5.2 Licence granted to us. You grant us a non-exclusive, worldwide, royalty-free, transferable and sublicensable licence to host, store, reproduce, adapt for technical purposes and display your User Content solely to the extent necessary to operate, maintain and improve the Service, including displaying your entries to the users you have chosen to share them with, generating your feed, and maintaining backups.
5.3 Limits on that licence. The licence in clause 5.2 is granted for the operation of the Service and for no other purpose. We will not sell your User Content, license it to third parties for their own purposes, use it in advertising, or use it to train machine learning models. The licence terminates when you delete the User Content or your account, save in respect of copies retained in encrypted backups for the period stated in the Privacy Policy, and save to the extent that content has been shared with other users who retain a copy.
5.4 Your warranties. You represent and warrant that you own or have all necessary rights in your User Content, and that your User Content and our use of it in accordance with these Terms will not infringe the rights of any third party or breach any applicable law.
6. Acceptable use
6.1 You must not submit, or use the Service to submit, material which:
- is unlawful, or promotes or facilitates unlawful activity;
- harasses, threatens, defames or incites hatred or violence against any person or group, including on the basis of a protected characteristic;
- is sexual material involving a minor, or sexual material published without the consent of a person depicted;
- infringes the copyright, trade mark, privacy, publicity or other rights of any person;
- depicts an identifiable person without their consent in circumstances where consent would reasonably be expected;
- is spam, fraudulent, or contains malicious code; or
- impersonates any person, artist, venue, or Doors itself, or misrepresents your affiliation with any person or entity.
6.2 You must not: access the Service by automated means other than as we expressly permit; scrape, harvest or systematically extract data from the Service; circumvent or attempt to circumvent rate limiting, authentication or access controls; access or attempt to access data belonging to another user; probe, scan or test the vulnerability of our systems other than as permitted by clause 6.3; or interfere with the proper operation of the Service.
6.3 Good-faith security research is welcome. If you believe you have identified a vulnerability, report it to team@joindoors.com before disclosing it publicly, and do not access, modify or retain any data belonging to another user in the course of your research.
7. User Content and our role
7.1 The Service hosts content created by its users. We do not review User Content before it is published, and we do not endorse it. Opinions, ratings, photographs and descriptions submitted by users are those of the user concerned and not of Doors. We make no representation that User Content is accurate, lawful or fit for any purpose.
7.2 To the fullest extent permitted by law, we are not liable for User Content, for any reliance you place upon it, or for any dispute between users. If User Content concerns you or is otherwise objectionable, use the reporting function within the Service or contact us at team@joindoors.com.
7.3 We may, but are not obliged to, review, remove, restrict or disable access to any User Content at our discretion, including where it breaches these Terms or where we consider it harmful. We may act without prior notice where content appears to be unlawful or where a person may be at risk. Removing particular content does not oblige us to remove other content, and a decision not to act on a report is not a determination that the content complies with these Terms.
7.4 Third-party event data. Information about artists, venues and events is obtained from third-party sources including Ticketmaster and Setlist.fm. We do not control that information and do not warrant that it is accurate or current. You should confirm event details with the venue or promoter before relying on them.
8. Copyright and takedown
8.1 If content on the Service infringes your copyright, uses your likeness without authority, or discloses your personal information, send a notice to team@joindoors.com containing:
- your name and contact details, and, if you act as an agent, the identity of the rights holder;
- identification of the specific content complained of, including the page address and sufficient detail to locate the item;
- identification of the right infringed and, for copyright, of the work said to be infringed;
- a statement that you believe in good faith that the use complained of is not authorised by the rights holder, its agent, or the law;
- a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the rights holder or are authorised to act on their behalf; and
- your physical or electronic signature.
The statement under penalty of perjury is required by section 512(c)(3) of the United States Copyright Act. A notice which omits it is not a compliant notice and we may decline to act upon it.
8.2 Our response. We aim to acknowledge a notice within two business days and to determine a valid notice within ten business days. Where we remove or restrict content we will notify the user who submitted it, state the reason, and provide a copy of the notice unless doing so would place a person at risk.
8.3 Counter-notice. If your content was removed and you consider the removal to be mistaken, you may submit a counter-notice to team@joindoors.com containing: identification of the material removed and the location at which it appeared; a statement, made under penalty of perjury, that you believe in good faith that the material was removed as a result of mistake or misidentification; your name, address and telephone number; your consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or, where your address is outside the United States, of any judicial district in which we may be found, together with your agreement to accept service of process from the person who submitted the original notice; and your signature.
On receipt of a compliant counter-notice we may restore the material and will inform the original complainant. We do not adjudicate genuine disputes as to entitlement; where such a dispute exists the parties must resolve it between themselves or before a court of competent jurisdiction.
8.4 Repeat infringers. We will terminate, in appropriate circumstances, the accounts of users who repeatedly infringe the rights of others.
8.5 Misuse of this procedure. Submitting a notice that you know to be materially false is a misuse of this procedure and may render you liable for damages, including costs and legal fees.
9. Feedback
If you submit feedback, suggestions or proposals concerning the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use and implement them without restriction, attribution or compensation. You are not obliged to submit feedback, and you should not submit information you consider confidential.
10. Third-party services
The Service integrates with and links to third-party services, including Spotify, Ticketmaster and Setlist.fm. Your use of those services is governed by their own terms and privacy policies. We do not control them and are not responsible for their content, availability or practices. Connecting an integration is optional and may be discontinued by you in Settings, or by the third party at its discretion.
11. Privacy
Our Privacy Policy describes what personal information we collect and how it is handled, and forms part of these Terms. It records in particular that recommendations within the Service are produced algorithmically, that your content is not used to train artificial intelligence models, and that your content is not transmitted to providers of artificial intelligence services.
12. Suspension and termination
12.1 You may terminate this agreement at any time by deleting your account in Settings. Deletion takes effect immediately and removes your User Content as described in the Privacy Policy.
12.2 We may suspend or terminate your account, or restrict your access to the Service, where you breach these Terms, where your use presents a risk to other users or to the Service, or where we are required to do so by law. Where it is reasonable and lawful to do so, we will give notice of the reason and an opportunity to respond.
12.3 Survival. Clauses 5.3, 7, 9, 13, 14, 15, 16, 17 and 19 survive termination of this agreement, together with any other provision which by its nature is intended to survive.
13. Disclaimer of warranties
13.1The Service is provided free of charge, on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all representations, warranties and conditions, whether express or implied, including as to merchantability, fitness for a particular purpose, quality, non-infringement, and any warranty arising from course of dealing or usage of trade.
13.2 We do not warrant that the Service will be uninterrupted, timely, secure or error-free, or that data will not be lost. You should retain independent copies of any material of importance to you.
13.3 Some jurisdictions do not permit the exclusion of implied warranties. Where that is the case, the exclusions in this clause apply only to the extent permitted, and you may have rights which these Terms cannot restrict.
14. Limitation of liability
14.1 To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of data, profits, revenue, business or goodwill, arising out of or in connection with your use of, or inability to use, the Service, whether based in contract, tort (including negligence), statute or otherwise, and whether or not we have been advised of the possibility of such loss.
14.2 Our total aggregate liability arising out of or in connection with these Terms or the Service is limited to the greater of the total amount you have paid to us in the twelve months preceding the event giving rise to the claim, which for a service provided free of charge will ordinarily be nil, and fifty Canadian dollars (CAD $50).
14.3 Nothing in these Terms excludes or limits liability which cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or under any applicable consumer protection legislation.
15. Indemnity
To the fullest extent permitted by law, you will indemnify and hold us harmless against all claims, liabilities, damages, losses and reasonable costs, including legal fees, arising out of or in connection with your User Content, your use of the Service, your breach of these Terms, or your violation of the rights of any third party. We will notify you promptly of any such claim, will not settle it without your consent (such consent not to be unreasonably withheld), and will provide reasonable cooperation in its defence at your expense. This clause does not apply to the extent that the claim arises from our own negligence or wilful misconduct, and does not apply where you are a consumer and the indemnity would be unenforceable under applicable consumer protection law.
16. Dispute resolution, arbitration and class action waiver
16.1 Informal resolution. Before commencing formal proceedings, you agree to send a written description of the dispute and the relief sought to team@joindoors.com. If the dispute is not resolved within sixty days of that notice, either party may proceed under clause 16.2.
16.2 Binding individual arbitration. Except as provided in clauses 16.6 and 16.8, any dispute arising out of or in connection with these Terms or your use of the Service which is not resolved under clause 16.1 will be finally determined by binding arbitration before a single arbitrator, administered by the ADR Institute of Canada under its Arbitration Rules then in force. The arbitration will be conducted in the English language and seated in Toronto, Ontario, and may proceed on the basis of written submissions or by video conference where the arbitrator considers it appropriate, so that you are not required to travel. If the parties do not agree upon an arbitrator within thirty days, the arbitrator will be appointed by that institute. Judgment on the award may be entered in any court of competent jurisdiction.
16.3 Costs of arbitration. Where you commence arbitration under this clause, we will pay all filing and administrative fees and the fees of the arbitrator, save that you remain responsible for the equivalent of the court filing fee you would have paid had you commenced proceedings in your local court, and save that the arbitrator may reallocate fees where a claim is found to be frivolous or brought in bad faith. Each party bears its own legal costs unless the arbitrator orders otherwise. This provision exists so that the cost of arbitration is not itself a reason you are unable to bring a claim.
16.4 Confidentiality. The existence and content of any arbitration, and any award, are confidential save as required for enforcement or by law.
16.5 Class action waiver. Claims must be brought in an individual capacity only. Each party waives any right to bring or to participate in a class, collective, consolidated or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative proceeding.
16.6 Exceptions. Either party may bring an individual claim in a court of small claims having jurisdiction, and either party may apply to a court for injunctive or equitable relief in respect of the infringement or misuse of intellectual property rights.
16.7 Opt-out. You may reject this arbitration agreement by sending written notice to team@joindoors.com within thirty days of first accepting these Terms, stating your username and that you opt out of arbitration. Opting out is free of charge, has no effect on your account, and does not affect any other provision of these Terms.
16.8 Unenforceability. If any part of this clause 16 is held to be unenforceable in your jurisdiction, that part does not apply to you and the remainder continues in effect. Consumer protection legislation in certain jurisdictions, including provinces of Canada and member states of the European Union, restricts or invalidates pre-dispute arbitration agreements and class action waivers in consumer contracts. Where that legislation applies, this clause 16 does not limit the rights it confers, and any dispute proceeds in the courts identified in clause 17.
17. Governing law and jurisdiction
These Terms and any non-contractual obligations arising out of them are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in that province, without regard to conflict of laws principles. Where clause 16 does not apply, the courts of Ontario have jurisdiction. If you are a consumer resident elsewhere, you retain the benefit of the mandatory consumer protections of your place of residence and may bring proceedings in the courts of that place.
18. Changes to these Terms
We may amend these Terms from time to time. Where an amendment is material we will give notice within the Service or by email before it takes effect, and the effective date at the head of this document will be updated. Your continued use of the Service after the amendment takes effect constitutes acceptance. If you do not accept an amendment, you must stop using the Service and may delete your account.
19. General
19.1 Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us in relation to the Service and supersede all prior understandings.
19.2 Severability. If any provision is held to be invalid or unenforceable, it is severed to the minimum extent necessary and the remaining provisions continue in full force.
19.3 No waiver. A failure or delay in enforcing any provision is not a waiver of the right to enforce it subsequently.
19.4 Assignment. You may not assign or transfer your rights under these Terms. We may assign our rights and obligations in connection with a merger, acquisition or sale of assets, on notice to you.
19.5 Notices. Notices to us must be sent to team@joindoors.com. Notices to you may be given by email to the address registered to your account or by notification within the Service, and are deemed received on the day of sending.
19.6 Force majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including failures of internet or hosting infrastructure, acts of government, and industrial action.
19.7 No third-party rights. A person who is not a party to these Terms has no right to enforce any of its provisions.
19.8 Language. These Terms are drafted in English, and the English text prevails over any translation.
20. Contact
Notices under these Terms, including takedown notices under clause 8 and arbitration opt-outs under clause 16.7, should be addressed to team@joindoors.com.